How To Install A Print Driver

To find the correct print driver for your system, please look on the front cover of your copier or near the operation panel for the correct model number.

Once you have found your model number, open a web browser on your computer (Google Chrome, Firefox, Internet Explorer….) and navigate to www.oesconnect.com

At the homepage, look on the navigation bar at the top of the screen and click Customer Center

Once on the customer center page, click on the Machine Drivers icon.

This will open up the Kyocera driver’s data base where you can find all of the print drivers for Kyocera related products.

Click on SELECT A PRODUCT CATAGORY

Choose the option that fits the machine you are looking for

Once you have selected your category and model number

Under sub-category, select print drivers.

 

Then choose the driver that matches the operating system and version that you are using.

This will prompt a file download.

After the file is downloaded.

Click on show in folder.

Right-click on the .zip file and select extract all

Click on extract

Once the file is extracted, open the folder and look for the setup file. Double click and run this file.

Give it permission to run and the driver installation program will run.

Click on Accept.

Click on Ok.

Highlight the printer that you want to install and then click on the install button

Wait for the install process to finish completely.

Uncheck all of the boxes and then check the print test page button

Click Finish.

At this point it should print a windows test page on the copier.

If this happens then the printer has been installed correctly and you can close out the open screens.

 

How To Remove Lines On Copies

If you have lines on your copies it may be as simple as cleaning the scanner glass!  

When a speck of dust or ink adheres to the scanner slit glass, the small thin piece of glass on the left under the document feeder, it will show up as a line on your copies.  Because the document feeder pulls  the paper across the scanner slit glass, any stationary object will show up as a line.  You can tell that this is the problem when you have lines on your copies but NOT on your prints.  To clean the scanner glass, use an alcohol wipe or in a pinch, a little bit of hand sanitizer with a paper towel.

If you have lines on prints, this is something that our technicians need to address.



How To Get Meter Readings

Please locate the model number for your copier or printer and follow the steps below to retrieve your meter reading. 

KM-1510 / KM-1810 Copiers

Hold the STOP/RESET button down, release when 'F-23' comes on the display. The Display will flash 2 sets of 3 digits (this is the meter reading) Press STOP/RESET button to exit.


KM-2050 / KM-2550 Copiers

Press the SYSTEM MENU/COUNTER button. Press the down scroll button to COUNTER CHECK, then press OK. Next press the down scroll button to PRINT COUNTER REPORT and press OK. A report will print out , the total count you want is at the top left of the page.

 


KM-1815 / KM-1820 Copiers

Press the SYSTEM MENU/COUNTER button, then press the OK/ENTER button, then press the OK/ENTER button again. Use the ▼ button to scroll to STATUS PAGE and then press the OK/ENTER button then the YES button. The status page will print, once the page has printed press the EXIT button. The total page count is located at the bottom left of the page after the words TOTAL PRINTED PAGES.


KM-2530 / KM-3530 / KM-4030 / TASKalfa 420i / TASKalfa 520i Copiers

Meter reading is read off of an odometer located on the right side, top, toward the front. 


KM-3035 / KM-4035 / KM-5035 Copiers

Press the 'DEFAULT SETTING/COUNTER (upper right of operations panel). Display will change, press "COUNTER CHECK'. The meter reading is displayed under 'TOTAL' (B&W). Touch "CLOSE" then 'END' to exit. TO print the Meter reading report out press 'PRINT REPORT' when the total is on the display. The counter can also be printed from this display by pressing the 'Print Status Page' button located in the bottom left of the display. 


KM-3060 / KM-3050 / KM-4050 / KM-5050 Copiers

Press the 'Counter' button (upper left of the operations panel). Display will change to the counter display. The meter reading is the number in the top right counter of the display under the word 'Total'. 


 KM-3650W Printer

Meter reading is read off of an odometer located on the front of the machine toward the right side and center vertically. 


KM-6030 / KM-8030 / TASKalfa 620 / TASKalfa 820 Copiers

Press the 'SYSTEM MENU/COUNTER (above the numeric keys on the right side of the operation panel). Display will change, press "COUNTER CHECK'. The meter reading is displayed under 'TOTAL' (B&W). Touch "CLOSE" then 'END' to exit. To print the Meter reading report out press 'PRINT REPORT' when the total is on the display.


KM-C2520 / KM-C3225 / KM-C3232 / KM-C2525E / KM-C3225E / KM-C3232E / KM-C4035E Copiers

 

Press the 'SYSTEM MENU/COUNTER' button (upper left of operations panel). Display will change, press "CHECK THE COUNTER' on the touch screen. The total numbers of copies are listed in the 'TOTAL' column in the 4th row down. You can also press 'PRINT REPORT' (on the touch screen) and the total count will be shown on the printed page in the same location. Touch "CLOSE" then 'END' to exit.


FS-3640MFP / FS-C2526MFP / FS-C2626MFP Mult-Function Printers

Press "System Menu / Counter" button. Press "Report". Press "Report Print". Press "Status Page". Press "Yes". The Status Page will print. Look for Counters in the right column just over 1/2 way down, then follow it down 4 lines to Total. The total page output is just to the right of the Total. Note don't use the Total at the bottom of the page, that is for scanned pages.


TASKalfa 250ci / 300ci / 400ci / 500ci / 552ci / 2550ci / 3050ci / 3550ci / 4550ci / 5550ci / 6550ci / 7550ci / 3500i / 4500i / 5500i / 6500i / 8000i Copiers

Press the 'Counter' button (upper left of the operations panel). Display will change to the counter display. The meter reading is in the "Total" row and "Total" column (be sure not to get the total "Scanned Pages"). Press "Close" to return to the main screen.


FS-1028MFP / FS-1028MFP/DP / FS-1128MFP Multi-Function Printers

Press the 'System Menu/Counter' button ('01 Report' will be highlighted). Press 'OK' button.  ('01 Report Print' will be highlighted). Press 'OK' button. Press the ▼ button (under the OK button), so '02 Status Page' is highlighted. Press 'OK' button. Press button under 'YES' in the display. Report will print. The Total Count is to the right of Total (not to be confused with the Total Scanned at the bottom of the right column. Press button under 'Exit' in display.


FS-1135MFP Multi--Function Printer

Press the 'System Menu/Counter' button ('01 Report' will be highlighted). Press 'OK' button. Press the ▼ button (under the OK button), so '02 Status Page' is highlighted. Press 'OK' button. Press button under 'YES' in the display. Report will print. The Total Count is to the right of Total (not to be confused with the Total Scanned at the bottom of the right column. Press button under 'Exit' in display.


 

FS-3140MFP / FS-3640MFP Multi-Function Printers

Press the 'MENU' button then use the ▲▼button until the display says 'COUNTER'. Press ► button and 'Printed Pages' and the total number of pages printed appears in the display. Press 'MENU' button to exit. To print out counter do following: Press 'Menu' button, Press ▲▼ button till 'Report Print' is in display, Press ► button, press ▼ button until 'Status Page' is in the display, press 'OK' button twice and 'Status Page' will print. Page count is in right hand column to the right of 'Printed Pages'. 


FS-2000D / FS-3900D / FS-4000DN Printers

 

Press the 'MENU' button then use the ▲▼button until the display says 'STATUS Page', then press ok/enter button twice to print status page with total page count. Or to display only press the 'MENU' button then use the ▲▼button until the display says 'LIFE COUNTERS', press the ► 'Printed Pages' should be in the display along with the number of pages printed. Press the 'Menu' button to  exit


FS-1370DN / FS-3920DN / FS4020DN Printers

 

Press the 'MENU' button then the ▲▼ button until the display says 'COUNTER'. Press ►  button and 'Printed Pages' and the total number of pages printed appears in the display. Press the 'MENU' button to exit. To print the counter do the following: Press the 'MENU' button then the ▲▼ button until the display says 'Report Print' is in the display, press 'OK' button twice and 'Status Page is in the display, press 'OK' button twice and 'Status Page' will print. Press the 'MENU' button to exit. Page count is in the right hand column to the right of 'Printed Pages'.


FS-1900 / FS-1920 / FS-3800 / FS-3820 Printers

 

Press the 'MENU' button then use the ▲▼button until the display says 'STATUS Page, then press enter twice to print status page with total page count. Or to display only press the 'MENU' button then use the ▲▼button until the display says 'LIFE COUNTERS', press the ► to see total counter in display, press 'MENU' button to exit.


FS-C5016N / FS-C5020N / FS-C5030N Printers

Press the 'MENU' button, then the ▲▼ buttons until 'LIFE COUNTER' or 'PRINTED PAGES''  shows in the display, press the ► button, then the ▲▼ until 'TOTAL PRINT' appears in the display. Press 'MENU' button to exit. To print 'STATUS PAGE' press the 'MENU' button, then the ▲▼ buttons until 'PRINT STATUS PAGE' is on the display, the 'ENTER' button twice and a 'STATUS PAGE' will print. Total count is under 'Page Information' and to the right of 'Printed Pages.


FS-C5100DN / FS-C5150DN / FS-C5200DN / FS-C5250DN / FS-C5300DN / FS-C5350DN Printers

 

 To print 'STATUS PAGE' press the 'MENU' button, then the ▲▼ buttons until 'REPORT PRINT' is on the display, then press �� button once then ▲▼ buttons until 'STATUS PAGE' is in the display. Press the 'OK' button twice and a 'STATUS PAGE' will print. Total count is under 'Counters' in the right column. To view the total count in the display. Press the 'MENU' button, then the ��▼ buttons until 'COUNTER' shows in the display, press the ► button, then the ▲▼ until 'PRINTED PAGES' appears in the display. Press 'MENU' button to exit.


FS-2100DN / FS-4100DN / FS-4200DN / FS-4300DN / FC-C8500DN Printers

To print 'STATUS PAGE' press the 'MENU' button, then the ▲▼ buttons until 'REPORT PRINT' is on the display, then press 'OK' button once then ▲▼ buttons until 'STATUS PAGE' is in the display. Press the 'OK' button once the select 'Yes' to confirm and a 'STATUS PAGE' will print. Total count is under 'Counters' in the right column. To view the total count in the display. Press the 'MENU' button, then the ▲▼ buttons until 'COUNTER' shows in the display, press the 'OK' button, then the ▲▼ until 'TOTAL' appears in the display, press the 'OK' button and the total number of pages printed is displayed. Press 'MENU' button to exit.